Conversations shape our working lives far more than we often realise.
They influence performance, trust, engagement, wellbeing, and culture. They determine how change is received, how conflict is resolved, and whether people feel seen, supported, and understood at work.
Yet despite how critical these moments are, most people are expected to navigate them with little more than good intentions and crossed fingers.
That’s why we’re incredibly excited to introduce Loomyna™, our new AI-powered conversation coach, and why we believe it’s so urgently needed in today’s workplaces.
The reality of workplace communication
Two out of three people struggle to communicate confidently at work. That doesn’t mean they lack capability or care. It means they’re human.
We ask managers to deliver tough feedback, leaders to guide teams through uncertainty, and HR professionals to hold emotionally charged conversations, often without giving them a safe way to practice. For many people, the first time they truly try out a difficult conversation is when it’s already happening, with real consequences attached.
When conversations go badly, the cost is high: misunderstandings escalate, trust erodes, stress increases, and opportunities for learning or connection are lost.
Why a conversation coach changes everything
Imagine being able to practice a performance review, a wellbeing check-in, or a difficult conversation before it matters.
Not in front of a mirror. Not through awkward role play with a colleague or in a training session. And not with the fear of being judged or getting it wrong.
As an AI conversation coach, Loomyna™ gives users a private, supportive environment to rehearse real workplace conversations out loud and receive instant, objective feedback on how they communicate. It allows people to experiment, refine their approach, and build confidence, without risk and without fear.
When the real conversation arrives, it’s no longer unfamiliar territory. You’ve already been there.
Built for the conversations that matter most
Loomyna™ supports a wide range of workplace scenarios, including:
- Performance reviews
- Change conversations
- Conflict resolution
- Interviews
- Wellbeing check-ins
- Other difficult or sensitive discussions
This makes it valuable not only for managers and leaders, but also for HR professionals and anyone who wants to communicate more clearly, confidently, and thoughtfully at work.
As James Sharples, our Group Head of Client Success, puts it:
“So many people come to us saying they know what they want to say, but they’re worried about how it will come out. Loomyna™ gives them a chance to practice without pressure. It turns anxiety into preparation, and preparation into confidence, and that’s where real impact happens.”
Practical feedback, not vague advice
One of the things we were most determined to avoid was generic or fluffy feedback.
Loomyna™ analyses spoken practice and offers clear, practical coaching insights that users can actually act on, including:
- Filler word frequency and reduction goals – helping users become aware of habits they may not notice themselves
- Speaking pace and rhythm – supporting calmer, more intentional delivery under pressure
- Clarity and conciseness – highlighting where responses are longer than needed and suggesting clearer alternatives
- Delivery cues – flagging patterns that may be affecting how messages land
Importantly, all practice and feedback remain completely confidential. This creates psychological safety, a space where people can make mistakes, try different approaches, and grow without fear of judgement.
Why this matters now more than ever
Workplace conversations have never carried more weight.
Hybrid working, constant organisational change, increasing focus on wellbeing, and growing expectations around inclusion and compassion mean leaders are under more pressure than ever to “get it right”. At the same time, many feel underprepared and unsupported.
Traditional training plays an important role, but knowing the theory isn’t enough. Real confidence comes from practice. Especially practice that feels realistic, relevant, and repeatable.
A conversation coach bridges that gap.
James explains it simply:
“Training gives people the principles. Loomyna™ gives them the practice. When those two things come together, that’s when behaviour really changes.”
Making progress visible and measurable
Another reason we’re so excited about Loomyna™ is that it makes improvement tangible.
Users can track their progress over time, seeing changes in metrics like filler word usage or speaking pace. Confidence stops being a vague feeling and becomes something people can see, measure, and build on.
For individuals, that’s empowering. For organisations, it means communication development becomes consistent, scalable, and evidence-based, not reliant on one-off workshops or subjective feedback.
See it for yourself
Since sharing Loomyna™ with clients, partners, and leaders across a range of organisations, the reaction has been consistent: people are genuinely surprised by how powerful it feels to practice real conversations in this way, and how advanced the technology is.
Rather than telling you how impactful it is, we’d much rather show you.
If you’re curious about how Loomyna™ could support your managers, leaders, or HR teams, we’d love to walk you through it. A short demo is often all it takes to see the difference.
Why not let us demo it for you?
Book a meeting here
